Privacy Policy
International Seafarer Ministry of Miami, Inc.
Effective Date: October 19, 2016
International Seafarer Ministry of Miami, Inc. (“ISM,” “we,” “our,” or “us”) respects the privacy of the seafarers, donors, volunteers, ministry partners, and visitors we serve. This Privacy Policy explains how we collect, use, and share personal information through www.ismportmiami.org, related online forms, and our email, telephone, and text communications.
Information We Collect
Depending on how you interact with our ministry, we may collect:
Contact information: Your name, email address, telephone number, mailing address, and organizational affiliation.
Donation information: Donation amounts, dates, giving preferences, transaction records, and information needed to provide receipts.
Event and volunteer information: Registration details, participation preferences, and information needed to coordinate activities. Events held aboard ships or within restricted port facilities may require additional identification information, such as date of birth, nationality, or identification details.
Messages and requests: Information you voluntarily provide through inquiries, prayer requests, requests for assistance, text messages, or other communications.
Communication preferences: Your subscriptions, consent to receive messages, and unsubscribe or opt-out requests.
Technical information: Information collected by our website and service providers, which may include IP address, browser type, device information, pages visited, and interactions with our website or emails.
Please provide only information necessary for your request. Avoid submitting sensitive medical, financial, immigration, or identification information through general contact forms, ordinary email, or text messages unless we specifically request it through an appropriate process.
How We Use Information
We use personal information to:
Respond to inquiries and requests for ministry assistance.
Process donations, maintain giving records, and issue receipts.
Coordinate events, volunteer opportunities, and ministry activities.
Arrange authorized access to ships, port facilities, and event venues.
Send ministry updates, invitations, fundraising communications, and other information consistent with your communication preferences.
Maintain and improve our website and services.
Protect against misuse, maintain appropriate records, and meet applicable legal obligations.
Donations and Payments
Online donations and payments may be processed by third-party payment providers. Information entered directly into a provider’s payment form is handled according to that provider’s privacy policy and security practices.
ISM may receive transaction details needed for accounting, donor support, and receipts. Please do not send full payment card numbers or card security codes through ordinary email, text messages, or general website contact forms.
When We Share Information
We may share information with:
Service providers that support website hosting, email and text communications, online forms, payment processing, recordkeeping, and event management.
Cruise lines, port authorities, security personnel, and venue operators when necessary to process event registration, verify identity, or arrange access.
Authorized ministry personnel and volunteers who need information to respond to requests or carry out ministry responsibilities.
Government authorities or other parties when required by law or reasonably necessary to protect safety, prevent fraud, or defend legal rights.
Other recipients at your direction or with your permission, subject to the text messaging protections below.
We do not sell or rent personal information or donor mailing lists. We do not provide donor contact information to other organizations for their independent fundraising without permission.
Mobile phone numbers and text messaging consent information are subject to the additional protections described below.
Text Messages and Mobile Communications
If you opt in to receive text messages from ISM, we may send ministry updates, event invitations and reminders, volunteer coordination messages, fundraising appeals, and responses to your inquiries.
Message frequency varies. Message and data rates may apply. Consent to receive promotional text messages is not a condition of making a donation, purchasing a ticket, or receiving ministry assistance.
You may opt out at any time by replying STOP. After opting out, you may receive a confirmation message. For assistance, reply HELP or contact us at jsalas@ismportmiami.org or 786-287-5781.
We do not sell, rent, or share mobile phone numbers or text messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers solely as necessary to deliver and support our text messaging program, or when disclosure is required by law. Text messaging consent records are not shared for unrelated purposes.
Prayer Requests and Personal Stories
Prayer requests may contain sensitive personal information. We use these requests to provide prayer and pastoral support and limit access to those involved in responding.
We seek permission before publicly sharing an identifiable prayer request, personal testimony, or story. Please obtain permission before submitting sensitive information about another person.
Cookies and Third-Party Services
Our website may use cookies and similar technologies to support website functions, remember preferences, and understand website usage. Embedded content and third-party services may also collect information under their own privacy policies.
You can manage cookies through your browser settings. Disabling cookies may affect some website features. Where required by applicable law, we will request consent before using nonessential tracking technologies.
Your Choices
You may unsubscribe from promotional or fundraising emails using the unsubscribe link in those messages or by contacting us. To stop text messages, reply STOP as described above. We may still send necessary administrative communications through appropriate channels, such as donation receipts and event instructions.
You may also contact us to request access to, correction of, or deletion of personal information, or to ask us to stop certain uses. We will respond as required by applicable law and may need to verify your identity. Some records must be retained for accounting, legal, security, or operational purposes, including records needed to honor communication opt-outs.
Retention and Security
We retain personal information for as long as reasonably needed for the purposes described in this policy, including applicable recordkeeping requirements.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement and any legally required consent.
A parent or guardian may provide information needed to register a child for an eligible activity. If you believe a child has submitted personal information without appropriate authorization, please contact us.
Visitors Outside the United States
ISM operates in the United States. Information submitted to us may be processed in the United States and in other locations where our service providers operate. Privacy protections may differ from those in your home country. Any additional rights or safeguards required by applicable law remain applicable.
External Links
Our website may link to other organizations, donation platforms, registration services, or social media sites. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy as our activities or practices change. We will post the revised policy on this page, identify its latest revision date, and provide additional notice when required by law.
Contact Us
For questions about this policy or requests concerning your personal information, contact:
International Seafarer Ministry of Miami, Inc.
Email: hello@ismportmiami.org
Telephone: 305-390-7424
Website: www.ismportmiami.org